Privacy policy

Frank Design Associates Limited is a company registered in England, No. 4776300
This privacy policy explains how we use any personal information we collect about you when you contact us.

Topics covered:
• What information do we collect about you?
• How will we use the information about you?
• Marketing
• Access to your information and correction
• Cookies
• Other websites
• Changes to our privacy policy
• How to contact us

What information do we collect about you?
We collect information about you when you contact us to discuss commissioning our design services. Basic website usage information is also collected using cookies.

How will we use the information about you?
We use your information for the day-to-day processing of your design project from briefing through to completion, and that’s all. During the course of the project, we may need to pass your details on to a third party, e.g. when commissioning a photographer or sourcing a print supplier. If we do this, we always ask your permission first.

We never pass your details on to anyone else.

Marketing
We don’t do any marketing, and will never contact you directly if we are not currently undertaking a project for you.

Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the address below. We may need to make a small charge for this service.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Cookies
Cookies are small pieces of data that are downloaded to your computer or mobile device when you visit a website.

We use them to collect information on how visitors are using our website and which web pages are visited most often. This helps us to better understand how we might make improvements to our website. We do not store information in these cookies which can be used to personally identify our visitors.

Other websites
Our website may contains links to other websites. This privacy policy only applies to our website so when you link to other websites you should take time to read their own privacy policies.

Changes to our privacy policy
We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 15 May 2018.

How to contact us
Please contact us if you have any questions about our privacy policy or information we hold about you:

• by email – email@wearefrank.com
• or write to us at: Frank Design Associates Ltd., 21 Links Yard, Spelman Street, London, E1 5LX